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Questions? We’ve Got Answers

We want your experience to be worry-free. Find detailed answers to your most common car rental questions right here.

Popular Questions

What documents do I need to rent a car?

You’ll need a valid driver’s license (international accepted), passport or Lao ID, and a credit or debit card for deposit and payment.

Are there age restrictions for renters?

Drivers must be at least 22 years old. Some specialty vehicles require a minimum age of 25.

Is insurance included?

Yes, all rentals include basic insurance. Extra coverage options are available on request.

Can I drive outside of Vientiane?

Absolutely. Let us know where you’re heading so we can advise on road conditions and make sure your insurance covers your trip.

What if my plans change?

We offer free changes or cancellations up to 24 hours before your scheduled pickup for maximum flexibility.

Need more help? Contact us directly and our support team will assist you.